Our ghd repair service is extremely fast and effective. Your GHD irons once received will be fully inspected for faults and the neccessary repairs carried out. We offer two return delivery methods depending on how quickly you would like them returning. Special delivery is offered to customer's requiring a speedy return and recorded 1st class delivery is the other option.
We stock a vast amount of spare parts therefore in most instances the repairs are carried out the same day and also returned the same day.
Please read the information box to the right which outlines what the repair does and does not include as well as outlining other important features of the repair.
Also feel free to browse the review section which shows our customer ratings and comments regarding our ghd repairs service.
The repair price excludes the following:
·
Snapped/broken plastic arms. Additional payment required. Please contact us if this applies.
·
Replacement circuit boards. They are rarely ever required.
The repair price includes any other part required such as replacement cables and heaters. All parts are brand new. We can repair any associated fault and all repairs are PAT tested.
·
The repair is backed by a 6 month part warranty. For further information please see the warranty information below.
·
In the unlikely event the GHD's cannot be repaired you will receive a refund of your payment.
·
We do not repair fake GHD's. They are unsafe for use and if received we will inform you once they are inspected. Please see the 'fake ghd guide' in the top menu for information regarding fake GHD hair straighteners.
Our standard repair warranty is for a 6 month period. GHD hair straighteners can be very temperamental and as a result we offer this 6 month warranty. This warranty covers the original repair but not any other fault that may occur.
We also offer an extended 1 year warranty which cover's any additional fault which may occur even if it is different to the original fault. With this extended warranty we will repair any faulty part for free. This extended warranty costs an additional £ 9.99 and provides peace of mind that should any other fault occur then you will not have to pay for a full repair again.
If you would like to add this extended 1 year warranty to your repair then please click on the paypal 'add to basket' icon below before purchasing your repair.
UK Repair service including return 1st class recorded delivery
·
Usually delivered the next day but not guaranteed
·
Maximum compensation of £36 if mail goes missing
·
Cannot be tracked but confirms receipt of mail
·
Requires a signature on delivery
UK Repair service including return next day Special Delivery
As stated above, we do not repair counterfeit GHD hair straighteners for two reasons. Firstly we will not associate ourselves with counterfeit goods and secondly they are so poorly made that repairing them to a safe degree would inevitably involve replacing most of the parts which is not cost effective.
There is plenty of literature on our 'fake ghd guide' page to help you determine whether your pair are genuine or not. If in doubt then get in touch with us.
If we receive a pair of counterfeit GHD's for repair then you will incur a £10 charge which will cover the return postage, associated paypal fees and handling charge.
This charge is non refundable due to the vast amount of fake GHD's we receive. It is your responsiblity to ensure they are genuine.
Have you snapped/broken the plastic arms?
If you have snapped the plastic casing on your GHD's then please complete the following enquiry form here. Broken plastic arm's are not covered in the repair cost below.
Copyright
Delivery
Privacy policy
Returns
Terms and conditions
Enter email address to subscribe to our newsletter :
Add a styling iron holder to your repair for just £5.99. Simply click on the 'add to basket' link below to add a holder. Safely store your GHD's during styling and after styling in this attractive holder which can be stuck in place using the suction pads on the bottom. See more pictures here.
We offer worldwide repairs, having served customer's from as far afield as Australia to closer neighbour's in Europe. We still offer the same exceptional service- same day repair and return. The post will take a bit longer however depending on where you live you can expect to receive your GHD's repaired and back within a week. Europe you can expect within 3-5 days. The repair cost below includes the return airmail shipping.
Repair Instructions:
1.) If you have a mk4 pair which were bought off of ebay/amazon or google then please click HERE to view our fake GHD guide to make sure they are not counterfeit GHDs.
2.) Choose your repair below. You can choose either recorded 1st class return delivery or special delivery. The cost includes the repair and the return delivery. You need to pay at the post office to send them to us. Add to your basket and pay securely using PayPal. If you want to pay by another method such as a cheque/postal order then please contact us.
3.) Fill out our Repair Form by clicking HERE. Ensure you fill out all the information required. The postage details are at the top of the form.
4.) Post your GHD's to the address on the repair form above and wait a couple of day's before we return your fixed GHD's.