GHD Repairs | GHD Cable

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A common fault with GHD hair straighteners is the cable, which over time, can become faulty either due to excessive kinking or just general wear and tear.

It is not uncommon for a small hole to develop at the top of the cable as this is a weak point on the cable. Prior to this you will note that the GHDs turn on and off depending on what position the cable is in. If you keep using them then it is likely that the hole will develop and then sparks will begin to come out from that hole.

If you notice any irregularity with the cable then we suggest you stop using them straight away and replace the cable with one on this page or alternatively send them to us for repair.

Please read through the information on this page and if you would like to purchase a new cable then please see the bottom of this page.

If you experience any of the following problems with your cable then it would suggest that it is time to replace the cable:

·	Intermittent power when flexing the cable at the base or top
·	Scorch/burn marks on the cable itself
·	Exposed internal wires
·	Sparking or smoke coming from the cable

It is also advisable not to attempt to repair the cable or take it apart to fix it. If you click on the pictures below you can see examples of faulty cables and common problems.

Example of faulty cables and common faults

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How not to look after your cable

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The power cable on GHD's can become faulty even if the cable isn't neglected or treated badly. There are however a few tips to prolong the life of your cable and avoid it looking like the cable to the left:

·	Do not wrap the cable around the GHD's when you have finished using them. Fold the cable up or just leave it undone.
·	Avoid touching the cable with the hot ceramic plates as this will damage the protective insulation and render the cable dangerous to use.
·	Avoid knotting the cable. If you see any knots or kinks then remove them by manipulating the plug.
·	Keep your GHD's hidden away in a draw from pets. It may seem obvious however many people require a new cable because a family pet has chewed through it.

Each cable is a brand new item, certified to CE regulations and standards. The cable is covered by a 6 month warranty which covers manufacturing faults only and not any damage caused by neglect or excessive kinking of the cable.

You can purchase the cable with a UK plug adapter or just the cable itself. You can use the original plug off the old cable by simply unscrewing it. Please see the illustration below on how to remove the old plug.

Fitting instructions for the cable can be found above to the left using the video link. If you have any problems fitting the cable then please contact one of our assistants by email or live chat who will be happy to help you out.

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·	Loosen the screw on the underside of the plug.
·	Once loose, pull the cable away from the plug and the cable will come away from the plug.
·	To fit the new cable just follow the reverse of the above instructions.

Replacement GHD cable

Direct replacement GHD cable. Fully CE certified. This option is for a cable not fitted with a UK adaptor plug. You can use the original plug on your old cable. If you would like a replacement cable with a new UK adaptor plug fitted then please see below.

Suitable for the following models: