ghdsrepairs.co.uk on Facebook
Please browse our FAQ section below to find the answer to the question you are looking for. All of the common questions we receive are outlined below. If you still cannot find an answer to your query after reviewing our GHD repair website and reading through the below FAQ's then please contact us either by email or phone and we will be happy to assist you.
Delivery Information
Returns
Terms and conditions
Copyright
Privacy policy
All content © www.ghdsrepairs.co.uk 2011
How long does it take to repair my GHD's?
Our repairs are carried out on a same working day basis. The quicker you can get them to us the quicker we can get them back to you. If we receive a repair on Monday, the GHD's will be inspected, repaired and fully packed up and returned the same day using the postage method you have paid for. You will receive a dispatch email when they have been returned. Please note that in exceptional circumstances the repair may take longer if we have to order in a part or the customer does not provide the requested information. Our review section shows just how quick our service is. We are the quickest around.
Do you guarantee the repair work?
Yes, the repair is guaranteed for a period of 6 months but in most cases lasts well in excess of 18 months. You will receive details of what was repaired on your GHD's when they are sent in for repair. If this part or parts fail within this 6 month period then we will repair your set again for free under guarantee.
If you can't repair them- what happens?
In the unlikely situation that we cannot repair them then you will receive a refund of your payment minus the return postage costs. We rarely ever cannot repair a pair and when we can't it is either due to the GHD's being far too old and the parts no longer available or when the GHD's are fake and we choose not to repair them.
Can you repair my hair straighteners although they are not GHD's?
Yes, we can repair various models and have done so in the past. Please contact us with the make of the hair straightener and also the problem prior to purchasing a repair.
Are you associated with GHD?
No, we are a private business who work independently of GHD and have no connection with them. 'ghd' is a registered trademark of the Jemella Group Ltd.
What model's of GHD do you repair?
All makes and model's.
I live outside of the UK, can I get my GHD's repaired or order a part?
Yes of course. Please contact us for a quote for shipping. We have repaired GHD's as far afar as Australia and regularly Europe.
There are so many GHD repair websites on the internet- who do I trust?
You can trust us. We were the first UK based GHD repair company, just check our domain registration date and compare it to the others. We have a vast wealth of experience when it comes to the repair of GHD hair straighteners and our reviews from our customers reflect this. Please get in touch if you are unsure about anything.
If there is a question you have which has not been covered then please contact us at:
Our repairs are carried out on a same working day basis. The quicker you can get them to us the quicker we can get them back to you. If we receive a repair on Monday, the GHD's will be inspected, repaired and fully packed up and returned the same day using the postage method you have paid for. You will receive a dispatch email when they have been returned. Please note that in exceptional circumstances the repair may take longer if we have to order in a part or the customer does not provide the requested information. Our review section shows just how quick our service is. We are the quickest around.
Do you guarantee the repair work?
Yes, the repair is guaranteed for a period of 6 months but in most cases lasts well in excess of 18 months. You will receive details of what was repaired on your GHD's when they are sent in for repair. If this part or parts fail within this 6 month period then we will repair your set again for free under guarantee.
If you can't repair them- what happens?
In the unlikely situation that we cannot repair them then you will receive a refund of your payment minus the return postage costs. We rarely ever cannot repair a pair and when we can't it is either due to the GHD's being far too old and the parts no longer available or when the GHD's are fake and we choose not to repair them.
Can you repair my hair straighteners although they are not GHD's?
Yes, we can repair various models and have done so in the past. Please contact us with the make of the hair straightener and also the problem prior to purchasing a repair.
Are you associated with GHD?
No, we are a private business who work independently of GHD and have no connection with them. 'ghd' is a registered trademark of the Jemella Group Ltd.
What model's of GHD do you repair?
All makes and model's.
I live outside of the UK, can I get my GHD's repaired or order a part?
Yes of course. Please contact us for a quote for shipping. We have repaired GHD's as far afar as Australia and regularly Europe.
There are so many GHD repair websites on the internet- who do I trust?
You can trust us. We were the first UK based GHD repair company, just check our domain registration date and compare it to the others. We have a vast wealth of experience when it comes to the repair of GHD hair straighteners and our reviews from our customers reflect this. Please get in touch if you are unsure about anything.
If there is a question you have which has not been covered then please contact us at:
*'ghd' is a registered trademark of the Jemella Group Ltd*
